5 Reasons to Get to Know Your Dental Insurance Agency

January 10, 2017

At Dental Select, we aren’t your typical insurance agency because we put our partnerships first. We are always looking for ways to strengthen our relationships with dental providers. It’s not uncommon for dental agencies to work against providers, forcing the patient to become the “middle person”.

We strive to keep communication direct and processes aligned, with a goal of keeping our members out of the middle. By using our services and learning about what Dental Select can offer, we can work together to better your business while keeping patients happy. If you haven’t taken a moment to familiarize yourself with us lately, check out our top 5 reasons to get to know us better.

 

1. It’s all about relationships.

Positive relationships are key for enhancing business. Building a strong relationship with us, your dental agency, will lead to greater transparency and flexibility for your patient. With this strong foundation, you can ultimately maximize care for each customer.

2. Let’s work together.

Together we can educate patients on how to use each other’s services to get the best experience. This could be anything from understanding their balance or benefits, or how to request a pre-determination. When insurance companies and providers use each other’s capabilities to collaborate, trust and a higher quality of care is achieved.

3. Go ahead – take advantage of our services.

We have a dedicated provider relations team, who works solely with our providers. Representatives are available during business hours to give you information on how we do business, or answer any questions you may have.

4. Help us, help you.

Communication is a two-way street that we take seriously. We strongly encourage provider feedback as we are looking for ways to better serve you and your practice. Any input we receive, will be responded to promptly, and if necessary, changes will be implemented. Our goal is to give you and our patients, the best experience possible.

5. Happy patient, happy member.

What do you get when you combine a great dental visit with an easy insurance experience? A happy customer. And that’s what we hope to achieve. Together, we can work side-by-side to bring more positive customer experiences, keeping patients and members more than satisfied.