Careers

Are you ready to step up, dive in and get your hands dirty with us?

You’ve come to the right place.


 

Database Application/Application Development
Software Engineer/Full Stack Developer
Technology Leader
Bilingual Customer Care Rep

Job Title: DBA

Summary: This position is to help manage IT database resources, including technology and integrated applications, to deliver high availability of Information Technology database systems. Ensure business continuity by validating/testing disaster recovery and contingency plans of all IT database related systems. Employee is to develop and implement appropriate business and technical solutions that are aligned with Dental Select’s business and technical objectives.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Proactively manage IT database systems to deliver high availability
  • Secure the IT database environment according to the IT departments security policies and guidelines
  • Ensure the database environment meets the disaster recovery and business continuity requirements
  • Deliver assigned projects and task son time and within compliance of Dental Selects policies and guidelines
  • Develop processes to facilitate the flow and information through the IT database environment as well as to and from internal business customers
  • Control access permissions and privileges
  • Develop, manage and test back-up and recovery plans
  • Maintain high availability SQL Clusters and Nodes
  • Install and configure new SQL instances
  • Identify and collaborate with business units. Identify opportunities for operational and business performance improvements and recommend solutions that support business and department goals.
  • Identify appropriate opportunities that are aligned with Dental Select’s strategic/business plan initiatives to promote administrative efficiencies, process improvements and customer driven enhancements.
  • Implement and maintain an effective communication and coordination process to enhance the overall working relationship with customers and other Dental Select departments. Establish and maintain a mutually beneficial and productive relationship internally, with other Dental Select departments and with other companies, vendors and professional associations. Inform others, as appropriate, of problems, issues, concerns or developments that arise from department or business activities, or the use of technology.

Qualifications:

  • BS/MS degree in business administration, computer programming, software design, information technology, marketing, or other related field plus a minimum 5 years of experience.
  • At least 8 years of experience as well as familiarity and experience with various development methodologies and project management.
  • Strong technical knowledge of Microsoft server 2012-2016 environments
  • Extensive support experience with Microsoft SQL server 2005 to 2016 and back office applications, including extensive knowledge of Microsoft clustering technology.,reporting service, integration service, and T-SQL.
  • Expert experience crating SSIS packages
  • Understanding and experience with Database design and practices
  • Analyze and design Database using data modeling software
  • Expert in using SQL Profiler
  • Proven experience in supporting a mission critical database technology environment
  • Understanding and experience with Database Architecture and Design Methodologies
  • Database Analysis and Design using Data Modeling Software

Apply

Job Title: Software Engineer/Full Stack Developer

Summary: Dental Select is looking for a Software Engineer to be responsible for the development of application software for our products as part of the core development team. The Software Engineer will follow a software development lifecycle to develop, deploy, and maintain software to support product development and R&D needs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Work with Product Managers and Business Analysts to ensure project requirements are complete and understood.
  • Design, build, and maintain efficient, reusable, and reliable C# code
  • Ensure the best possible performance, quality, and responsiveness of applications
  • Identify bottlenecks and bugs, and devise solutions to these problems
  • Help maintain code quality, organization, and automatization
  • Acquire and maintain the level of business and technical expertise needed to respond toDental Select’s changing business needs, perform job accountabilities, participate in the evaluation, selection and deployment of new technologies and application software, provide technical and business training to the Dental Select staff members and guide and support less-experienced staff in order to enhance the overall staff performance.

Qualifications:

  • Windows Application development experience
  • Strong socket programming experience
  • Multi-threaded development experience
  • Web Services technologies (REST, SOAP)
  • Proficiency in Microsoft Visual Studio & experienced in using GIT
  • Knowledge of software development life cycles
  • Building quality and maintaining compliance to all quality requirements
  • Strong analytical and problem-solving skills
  • Able to work quickly and effectively under pressure and to efficiently deal with multiple priorities simultaneously
  • C#.NET, ASP.NET, Angular, WPF, Object Oriented Architecture, web services (SOAP,REST, WCF), Micro-Services, APIs, SQL Server, MySQL, LINQ, Entity framework5.62, JSON, Modernizr
  • BS/MS in computer programming, software design, information technology, or other related field plus a minimum 5 years of experience.
  • Familiarity and experience with various development methodologies and project management.
  • Analytical, problem solving and research ability, as evidenced by experiences in the identification of requirements and the definition, evaluation, and selection of appropriate solutions to business problems or opportunities.
  • Experience working in Dental or medical field is a plus.
  • Experience with system testing and validation
  • Experience with Maintaining and configuring Microsoft SharePoint applications.

Apply

Job Title: Technology Leader

Summary: This position is to define business initiative requirements, on a broad scope, with a high complexity of tasks. Employee is to develop and implement appropriate business and technical solutions that are aligned with Dental Select’s business and technical objectives. The Technology Leader will be responsible for Dental Select’s overall IT strategy and architecture for the development/on-boarding, launch and support of all IT and Database applications. The Technology Leader will be responsible for all IT functions within Dental Select, including infrastructure and applications. In addition to managing resources supporting infrastructure and applications, the role requires someone that is experienced with databases and reporting technology.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Lead the development of long-range product roadmaps for company technology applications, including collaborating with others in the organization on needs and ideas for market differentiation.
  • Oversee the planning of development initiatives, including resource allocation, budgeting, and staffing.
  • Manage an on-site team of Business Analysts and assist them in creation of product requirements, user stories, product management, application stability, etc.
  • Manage an on-site team of Data Analysts and Database Administrators to create and update database tables, data hygiene, reporting, and ensure the ongoing maintenance performance and management of application and business databases.
  • Direct and manage the work of any outsourced developers or other contracted resources supporting ongoing or new technology projects.
  • Oversee the ongoing maintenance, performance and management of claim processing systems, user portals, mobile applications and other business critical systems.
  • Advise on potential integrations or other opportunities to strengthen the company’s technology portfolio and enhance user experience in alignment with company goals.
  • Oversee test plans and release checklists.
  • Develop and communicate application, product and database strategies, and project status and updates, to company and executive team.
  • Manage staff and administrative responsibilities including hiring, training, motivating, and retaining department employees.
  • Identify and collaborate with business units. Identify opportunities for operational and business performance improvements and recommend solutions that support business and department goals.
  • Identify appropriate opportunities that are aligned with Dental Select’s strategic/business plan initiatives to promote operational expense reduction, administrative efficiencies, process improvements and customer driven enhancements.This includes but is not limited to “Passport” and all processes involved with thePassport project.
  • Identify vulnerabilities and eliminate them with strategic solutions that increase data and system security and safety. Secure database environments and company software from internal and external threats. Create and manage security policies and guidelines.
  • Consult with all departments regarding network security topics including but not limited to: best practices, firewall configuration, security of our cloud based platforms, internal security of our systems and managing our overall risk reduction and security plans with internal and external resources.
  • Implement and maintain an effective communication and coordination process to enhance the overall working relationship with customers and other Dental Select departments. Establish and maintain a mutually beneficial and productive relationship internally, with other Dental Select departments and with other companies, vendors and professional associations. Inform others, as appropriate, of problems, issues, concerns or developments that arise from department or business activities, or the use of technology. Represent the department in a professional and informative manner when attending meetings to provide status and discuss progress or to acquire and disseminate business or technical knowledge.
  • Acquire and maintain the level of business and technical expertise needed to respond toDental Select’s changing business needs, perform job accountabilities, participate in the evaluation, selection and deployment of new technologies and application software, provide technical and business training to the Dental Select staff members and guide and support less-experienced staff in order to enhance the overall staff performance.

Supervisory Responsibilities: Supervise: IT, Analytics, and Enterprise Systems

This individual will function in a leadership role, which includes implementation of and adherence to strategies for scope, issue, risk, change and quality management, creation and maintenance of work plans, including task identification, estimation, scheduling, resource allocation and the provision of performance evaluation input for assigned staff.

  • Will manage teams on a daily basis and make sure that projects are on task and deadlines are being met.
  • Manage IT staffing, training, and performance evaluations to develop and control administration program.
  • Manage IT staff in their interrelationships with other departments, coordinating work flow and project management
  • Recruit, interview, and select employees to fill vacant positions

Qualifications:

  • BS/MS degree in business administration, computer programming, software design, information technology, marketing, or other related field plus a minimum 5 years of experience.
  • Familiarity and experience with various development methodologies and project management.
  • Experience with developing and delivering software applications, product and data base roadmaps, specs, user stories, wireframes, test plans, and release checklists.
  • Not expected to code; but should be familiar enough with programming to ensure clean and stable product behavior.
  • Analytical, problem solving and research ability, as evidenced by experiences in the identification of requirements and the definition, evaluation, and selection of appropriate solutions to business problems or opportunities.

Apply

Job Title: Bilingual Customer Care Rep

Must be fluent in Spanish.

Summary:
The Customer Care Representative accurately responds to customer, provider and broker inquires while projecting a positive attitude and professional representation of Dental Select’s services and products in an inbound call center environment.

Working under the supervision of the Customer Care Supervisor, the Customer Care Representative is responsible for interacting with customers, brokers, and providers responding to inquiries regarding benefit plans, eligibility, claims, billing inquiries, customer complaints, provider fee schedules, etc.

Apply

Who is Dental Select?

Dental Select is one of the nation’s largest independent and privately-held dental companies. Founded in 1989, the company specializes in administering customizable fully-insured and self-funded group dental plans, along with individual and family dental plans, for nearly half a million members nationwide. We’re always looking for passionate and skilled professionals to join our crusade of disrupting the rest of the insurance industry through innovative technologies and outstanding customer experience.

Company Benefits

We offer a competitive salary, company-subsidized health insurance, free dental and vision coverage, 401(k) with company matching, three weeks of vacation for all new employees, paid maternity and paternity leave, tuition reimbursement programs, and a company wellness program.

#theDSlife

We recently opened our award-winning headquarters in Sandy, Utah. Every aspect of the office was carefully considered to reflect our brand mission and values. Check out the video below to learn more about the new office, why we decided to build it, and what it has done for our office culture.