Careers

Are you ready to step up, dive in, and get your hands dirty with us? Well, you’ve come to the right place. Click any of our open job openings below to expand their description. And if one of them suits your fancy, simply upload your resume. We can’t wait to hear from you.

Scrum Master
Network Recruiter (Utah)

Summary

Scrum Master

Reports to:  Chief Information Officer
Works with: All departments as needed
FLSA Status:  Exempt
Department:  IT/Enterprise Systems
Location:  Corporate Office

Job Description

As a Scrum Master you’ll develop and lead high-performing, multi-discipline teams, instilling in them a clear vision and a passionate drive. You’ll play a leading role in fulfilling the vision, driving the implementation of our products and setting standards for our teams to follow.

Essential Duties & Responsibilities

  • Act as a leader to our software development team
  • Oversee design, implementation, QA, and validation of programming code and products
  • Create project outlines and timelines and distribute responsibilities to team members
  • Facilitate daily scrums, stand-ups, and meetings to monitor project progress and resolve any issues the team may be experiencing
  • Shape team behavior through excellent management via the agile method
  • Remove project obstacles, develop solutions with team
  • Ensure milestones are reached and deadlines are met throughout project lifecycle
  • Build strong relationships with stakeholders, application users, and product owners
  • Document progress and communicate to upper management and stakeholders
  • Take responsibility for successful product delivery

Required Qualifications

  • Experience in the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach
  • Experience managing major software go-live projects including weekly progress reporting
  • Documented experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing
  • Must possess excellent interpersonal communication skills, both verbal and written
  • Bachelor’s degree in business or related field required

Preferred Qualifications

  • Knowledge of the Scaled Agile Framework (SAFe)
  • Five or more years’ experience with Azure DevOps, Jira or similar Agile sprint planning solutions
  • Five or more years’ experience with Microsoft Project or similar project management solutions
  • Master’s degree preferred
  • Certified ScrumMaster (CSM) certification
  • 5-7 years’ experience in information technology (IT) project management required

Competencies

An individual should demonstrate the following competencies to successfully perform the essential functions of this position:

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates excellent group presentation skills; Participates in meetings.

Professionalism – Approaches others in a tactful manner; Maintains confidentiality and uses appropriate discretion; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Interpersonal – Is sensitive to the needs, feels and capabilities of others; Approaches others in a non-threatening and pleasant manner and treats them with respect; Focuses on solving conflict, not blaming; Listens to others without interrupting; Remains open to others’ ideas and tries new things.

Written Communication – Organizes and expresses ideas and information clearly, using appropriate and efficient methods for conveying information; Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

Quality Management / Quality Control – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Completes high quality work according to specifications; Thoroughly follows standards and procedures; Keeps complete records; Pays attention to details; Has a strong sense of quality and knows how to achieve it; Does work right the first time, correcting own errors; Regularly produces accurate, thorough, professional work.

People Management – Delivers results by maximizing organizational effectiveness and sustainability; Ensures that people have the support and tolls they need and that the workforce as a whole has the capacity and diversity to meet current and longer-term organizational objectives; Aligns people, work and systems with the business strategy to harmonize how they work and what they do; Conscientiously assigns performance goals, offers year-round performance feedback, and conducts timely performance discussions and reviews; Holds themselves, their employees, and their department(s) accountable for their actions.

Reliability – Personally responsible; Completes work in a timely, consistent manner; works hours necessary to complete assigned work; Is regularly present and punctual; Arrives prepared for work; Keeps commitments.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully before making decisions; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Adapts well to changing priorities, deadlines and directions; Works to eliminate all processes which do not add value; Takes action, even under pressure, criticism or tight deadlines; Takes informed risks; Recognizes and accurately evaluates the signs of a problem; Analyzes current procedures for possible improvements; Notifies supervisor of problems in a timely manner.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to handle, type, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

While this job description attempts to describe the essential functions of this position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict the right of Dental Select or its representatives to assign or reassign duties or responsibilities to this position at any time.

Apply

Summary

Network Recruiter (Utah)

Reports to:  Provider Relations Supervisor
Works with:  External Dentist Offices, Marketing, All Operations Teams
FLSA Status:  Exempt
Department:  Provider Relations
Location:  Corporate Office in Sandy, UT

Job Description

Directs and performs all activities related to the recruitment of Dental Service Organizations (DSO’s), dental groups and individual dentists into the Dental Select Network via telephone, mail, and electronic outreach. Responsible for administrative functions including using a complete knowledge of the organization’s plans, products, and services to secure in – network provider contracts; coordinating implementation of Network onboarding, and continuous service to contracted providers. Works with Provider Relations team to coordinate, develop, monitor, and manage dental provider recruitments, fee schedules, and other special projects under the supervision of the Supervisor, Provider Relations.

Essential Duties & Responsibilities

  • Establishes and executes a telephone, electronic, and mass mail communication strategy and process for recruiting non – participating providers into the Dental Select. Enter every contact and activity into Salesforce.
  • Negotiates all contracting with dental providers and handles all issues or questions concerning contracting and credentialing processes.
  • Reviews pending contracts for completeness and provides supporting required documents for Network participation.
  • Enters applications and contracts into Salesforce and sends onboarding documents to providers.
  • Handles changes to existing provider contracts ensuring requests are completed accurately and in a timely manner.
  • Interacts with internal departments when handling product, process, and provider issues/questions. Investigates issues, develops solutions, and resolves problems.
  • Maintains daily records of activity.
  • Produces weekly and monthly reports on recruitment and negotiation activities.
  • Provides information and prepares reports on forecasting recruitment and negotiations.
  • Serves as a liaison between Dental Select, external dental provider offices, groups or DSO’s and operational departments.
  • Makes presentations to dental offices, dental groups, and DSO, both participating and non-participating dentists.
  • Provides creative input on marketing ideas for Dental Select. Reports on regional and national competitor’s marketing efforts and dental office presence.

Qualifications

  • Requires a Bachelor’s degree in Business, Marketing, or Communications.
  • Requires two years’ face to face sales, client relations or contract negotiation experience. Experience in Dental insurance or Dental Service Organizations (DSO’s) highly regarded.
  • Requires effective verbal and written communication skills to negotiate agreements and prepare documents.
  • Ability to develop and facilitate network growth and maintenance strategies within assigned territory.
  • Must have working knowledge of Microsoft products.
  • Must be self-motivated, able to work independently and accept responsibility to achieve goals with limited supervision.

Competencies

An Individual should demonstrate the following competencies to successfully perform the essential functions of this position:

  • Oral Communication: Speaks clearly and persuasively in all situations; listens and gets clarification; responds well to questions; participates in meetings.
  • Written Communication: Organizes and expresses ideas and information clearly using appropriate and efficient methods for conveying information; writes clearly and informatively; presents numerical data effectively; able to read and interpret written information.
  • Professionalism: Approaches others in a tactful manner; maintains confidentiality and uses appropriate discretion; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Quality Management / Quality Control: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; completes high quality work per specifications; thoroughly follows standards and procedures; keeps complete records; pays attention to details; has a strong sense of quality and knows how to achieve it; does work right the first time, correcting own errors; regularly produces accurate, thorough and professional work.
  • Customer Service: Manages difficult or emotional situations; responds promptly to management and employee needs; solicits feedback to improve the business; demonstrates timeliness and responds to requests for assistance; meets commitments; listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; respects all internal and external customers; uses a team approach when dealing with customers; follows up to evaluate customer satisfaction.
  • Organization: Able to manage multiple projects; able to determine project urgency in a practical way; uses goals to guide actions; creates detailed action plans; organizes and schedules people and tasks effectively.
  • Flexibility: Performs a wide variety of tasks and changes focus quickly as demands change; manages transitions from task to task effectively; adapts to varying customer needs.

Supervisory Responsibilities

None

Reporting Relationships & Contacts

Reports to the Provider Relations Supervisor. Daily contact includes dental consulting groups, Dental Service Organizations, dental groups, individual dental offices, internal and external departments at Dental Select.

Working Environment

May require unaccompanied travel. Must have a valid driver’s license and an acceptable credit history to demonstrate ability to independently manage travel expenses and reimbursements. Must have ability to lift boxes of marketing materials weighing 20 pounds. The employee will work in a “cubicle” for most the workday, the noise level in the environment is generally quiet.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to handle, type, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

While this job description attempts to describe the essential functions of this position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict the right of the Company or its representatives to assign or reassign duties or responsibilities to this position at any time.

Apply

Who is Dental Select?

Dental Select is one of the nation’s largest independent and privately-held dental companies. Founded in 1989, the company specializes in administering customizable fully-insured and self-funded group dental plans, along with individual and family dental plans, for nearly half a million members nationwide. We’re always looking for passionate and skilled professionals to join our crusade of disrupting the rest of the insurance industry through innovative technologies and outstanding customer experience.

Company Benefits

We offer a competitive salary, company-subsidized health insurance, free dental and vision coverage, 401(k) with company matching, three weeks of vacation for all new employees, paid maternity and paternity leave, tuition reimbursement programs, and a company wellness program.

#theDSlife

We recently opened our award-winning headquarters in Sandy, Utah. Every aspect of the office was carefully considered to reflect our brand mission and values. Check out the video below to learn more about the new office, why we decided to build it, and what it has done for our office culture.