No More Hold Times

One of the most important things in a dental practice is keeping your schedule and appointments running on time. Spend less time calling to verify patient benefits and eligibility, and more time serving your patients, with our free and fully-automated FaxBack system.

FaxBack is a convenient, automated patient benefits and eligibility verification system available to all Dental Select providers. Simply call us at 800-999-9789 and answer a few quick questions using your phone’s keypad. We’ll then fax you everything you need to verify your patient’s benefits and eligibility in less than 5 minutes. It’s that simple!

FaxBacks are available 24 hours a day, 7 days a week. No more hold times. No more after-hours messaging. Just instant, patient verification to keep your practice running smoothly.

Save time for you and your patients. Start using our FaxBack system today!


How to Request a FaxBack

First, be prepared with the following items:

  • Your office’s 10-digit fax number
  • The patient’s member ID or SSN
  • The patient’s date of birth

Next, Follow These 4 Easy Steps:

Step 1:

Call Dental Select at 800-999-9789.

Step 2:

From the main prompt menu, select 2 for a provider’s office, then 2 to access the automated system.

Step 3:

Answer a few questions by using your phone’s keypad.

Step 4:

Sit back and relax. You will receive a fax at the number you provided in less than five minutes.

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